What’s a hosted contact centre?

March 27, 2015
Today, large multi-national companies’ customer services operations are facing challenges in managing multiple contact centers across geographies. InstaCC Global solves these challenges by providing true cloud enabled consistent customer experience and overall quality control across geographies with the ability to expedite start-up and time to market while reducing TCO. More: http://www.tatacommunications.com/products-services/enterprises/unified-communications/instacc-global%E2%84%A2
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Jonas Zelba talks hosted contact centres
Jonas Zelba talks hosted contact centres

Frost & Sullivan senior analyst Jonas Zelba explains the challenges facing enterprises today in building an...

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Anthony Bartolo introduces InstaCC Global
Anthony Bartolo introduces InstaCC Global

Multi-national companies face the challenge of managing multiple contact centers across geographies. InstaC...